Content page

Privacy Policy

Last updated: 27.04.2023

At Platincasino, protecting your privacy is a top priority. This policy explains how we gather, use, secure, and store your personal data. All information is handled in line with the GDPR and relevant privacy regulations.

Definitions:

  • Personal Data: Any detail that can identify you directly or indirectly
  • Processing: Any activity involving personal data
  • Controller/Processor: Parties responsible for managing or performing data processing
  • Consent: Your clear and voluntary permission for us to use your data

Overview

When you use our website, you accept the terms of this Privacy Policy. If you’re not comfortable with it, please do not continue using our services. We may revise this document occasionally, so we suggest checking it periodically.

Data Protection Officer (DPO)

If you have any privacy concerns or questions about your information, you can reach out to our DPO at: dpo@latiform.com

User Rights & Communication

You have the right to contact us for the following:

  • Review or correct your personal data
  • Request access to your stored information
  • Opt out of promotional communications
  • Report a privacy concern or data misuse

You can reach us through:

What We Collect:

  • Account setup data (full name, birthdate, contact info)
  • Payment and ID verification documents
  • Technical info such as your IP, browser type, and cookies
  • Usage stats, game history, and interaction logs
  • Marketing settings and preferences
  • Behavioral data to support responsible gaming tools

How We Use Your Information:

  • To deliver services and provide customer assistance
  • To comply with legal rules (AML/KYC checks)
  • To study usage patterns and improve platform quality
  • To detect suspicious activity and reduce risk
  • To promote safe and controlled gambling practices
  • To send you marketing messages—only with your approval

Storage & Security

We retain your data only as long as necessary for regulatory or operational needs. Robust security procedures are in place to block unauthorized use or leaks of your information.

Your Rights Under the Law:

  • Access and correct your personal data at any time
  • Ask us to remove your data permanently
  • Disagree with how we handle your data
  • Withdraw your permission at any time
  • File a complaint with a data privacy regulator